Customer Promises & Quality

  • customer orientated atmosphere
  • personal, friendly, individual service
  • expert advice
Quality

We want satisfied customers through continuously high quality of Bosch products and services in our Bosch Diesel Service network. That is why we promise you:

Individual service and expert advice

Individual service and expert advice

We provide professional, personal and individual service and give expert advice. As a specialist service provider we supply made-to-measure repair solutions to our business customers. 

Skilled work:

Skilled work:

We carry out first-class skilled work from regularly trained technicians using latest Bosch testing technology and comprehensive Bosch diagnosis software.

Spare parts:

Spare parts:

We exclusively use Bosch or additional parts in Original equipment quality where possible.

 Fair price guarantee:

Fair price guarantee:

We guarantee fair prices and clarify the bill with each customer. In case additional work becomes necessary, we always consult the customer before.

Order processing and deadlines:

Order processing and deadlines:

We guarantee rapid order processing and specify deadlines which can be relied upon.

External Quality audits and Service Quality tests

External Quality audits and Service Quality tests

Each Bosch Diesel Service is regularly tested and approved by independent external auditors to ensure the garage meets up with our network standards.

Test bench calibration

Test bench calibration

To ensure accurate adjustment of diesel components as demanded by manufacturers, the measuring instruments and test benches of a Bosch Diesel Service are regularly inspected and tested.

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